Refund Policy

Last Updated: October 25, 2026

DRE Tax, Inc., doing business as Flex Tax and Consulting Group (“Flex Tax”), provides tax preparation and consulting services for individual and business clients. We want you to be satisfied with our work.

Refunds before work is delivered

If you’re not satisfied with a service, you can request a full refund within 10 days of payment, as long as you haven’t yet received any of the following:

• A draft tax return (printed or PDF);
• Your authorization for us to print or e-file a return;
• A tax planning report or proposal, or an estimated tax calculation;
• A consultation session (for example, a 30- or 60-minute consultation).

After any of these is delivered, fees for that service can’t be refunded.

How to request a refund

Email support@flextcg.com within 10 days of payment with your name and the service you’d like refunded.

Your quote

If we charge you more than your confirmed quote, we’ll refund the difference. Email support@flextcg.com within 30 days of the charge.