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Flex Tax and Consulting Group (FTCG)

Flex

Office Hours: Mon - Fri 10am - 6pm (Pacific Time)

What is Protection Plus?

Audit Assistance Insurance
Prepare the Necessary Documentation:
Gather all necessary documents related to your case, including:
  • The IRS Letter
  • Related Tax Preparation Documents
  • The Tax Return
  • A summary of the case
Submit Your Claim:
Once all the relevant documentation is compiled, submit your claim to Protection Plus.
 
Cooperate with the Audit Process:
After your claim submission, Protection Plus will assign a representative to work with you throughout the audit process. Make sure you cooperate fully and provide any additional information they may require.
What will happen after the submission?
 
  1. Once you have submitted the IRS letter, Protection Plus will send you an email to create an account and access the Protection Plus security portal. Within 24 to 48 hours, they will reach out to you to provide guidance on the necessary steps and review the IRS letter and accompanying documents.
  2. Once Protection Plus recalculates the amount owed and the IRS makes a final decision regarding the tax due, they will cover penalties and interest up to $2,500 and reimburse you accordingly.
  3. Throughout the process, Protection Plus will maintain regular contact with you, following up every 7 business days. This may involve requesting additional documents and providing updates on the progress of your case.
  4. After examining the letter, Protection Plus will identify the issue and develop an action plan for how you should respond to the IRS. If they determine that the mistake lies with the tax preparer, Protection Plus will require the tax preparer to draft an error statement outlining the specific errors on the tax return. This statement should be signed and uploaded to the Protection Plus platform.

Benefits

Protection Plus is a third-party company offering audit assistance insurance – audit protection and identity theft restoration services. Protection Plus has been protecting taxpayers for over 15 years and is the industry expert in dealing with IRS and State issues of all kinds. Protection Plus provides the following benefits:

Audit Assistance Insurance – Protection Plus can assist with almost any letter a taxpayer receives from the IRS or State about their individual tax return. Protection Plus case resolution specialists are full time employees and have an EA and/or CPA designation. Some common tax issues that Protection Plus assists with are:

    1. Assistance with denied credits such as EIC, Child, and Education Credits.
    2. Assistance with Schedules A, C, and E
    3. Tax debt resolution services including Offer in Compromise, installment agreements, tax penalty abatement, wage garnishment relief, and innocent spouse relief.

$2,500 Preparation Guarantee – Up to the first $2,500 is paid by Protection Plus if a legitimate preparer error is made on the return, covering taxes, penalties, and interest. This does not cover fraud, negligence, or taxpayer errors.

Identity Theft Restoration – Protection Plus members are provided with a full year of complete ID Theft Restoration services. This benefit covers the entire family (spouse and dependents under 18) for identity theft incidents across all areas of their life. All work done on member’s behalf is performed by qualified Privacy Advocates and includes the following services:

    1. Daily credit monitoring for 6 months following an incident,
    2. Notification of local authorities, financial institutions, and credit bureaus,
    3. Customized, state specific ID recovery kit.

Services

Your Personal Audit Defense Team
If you receive a notice, you have a team of full-time CPAs and EAs at your disposal. They’ll evaluate the notice, explain the situation, and then go to work finding you the best possible resolution. Whether it’s drafting written responses, preparing, and organizing defense documents, or meeting with the IRS to defend you in front of tax court, your personal audit defense team is dedicated to make the best of your tax situation.

Lasting Peace of Mind
Audits often come years after you’ve filed your tax return. No matter what you decide about purchasing Protection Plus in future years, Protection Plus will cover your 2022 federal tax return for 3 full years and your state return for 4 years.

IRS and State Support
Whether you receive a notice from the IRS or from your state taxing authority, you’ve got a team of experts ready to step in. From big audits to worrisome notices to denied tax credits, Protection Plus has your back.

Tax Debt Relief
If you end up receiving a notice and owing additional taxes, penalties, or interest, a tax debt resolution expert will do everything they can to reduce your tax owed and find the best ways to handle any remaining tax liability.

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